Our Policy

***For stability and freshness, We store and ship our products refrigerated***

We use refrigerated shipping via USPS 2-3 day priority service for our tocotrienols. It's important to note that this refrigeration method is not endorsed by our manufacturer. Their research has shown that annatto tocotrienols remain stable at room temperature (23°C/73°F) and 40% humidity for up to three years.

We are concerned about temperature and humidity variations during shipping, especially in non-refrigerated trucks used by USPS, FedEx, and UPS, particularly in hot and humid summer months. Elevated temperatures and humidity can lead to softgels clumping and leakage, prompting our choice to refrigerate.

Our aim is to avoid any inconvenience for our partners and customers while ensuring product quality. Despite increased effort and cost, we prioritize safeguarding the integrity of this valuable molecule. Our dedication to quality underscores our commitment to delivering top-notch tocotrienols to our customers.

***To our knowledge, we are the only supplier in U.S.A. that refrigerates!***

Some selected research articles on the refrigeration of vitamin E:

• ChemicalBook: Vitamin E Property – “Storage Temperature: 2-8 degrees Centigrade”.

• Effect of Storage Temperature on the Stability of Phytonutrients in Palm Concentrates: “These phytonutrients being extremely sensitive to temperature in nature suffer up to 70% of deterioration to their concentration at room temperature… The phytonutrients in the refrigerated samples however were able to retain their concentration with a minimal loss of less than 10% to their concentration”.

• Stability of Grape Seed Oil and its Antioxidant Tocotrienols: “When stored in the refrigerator in the dark, there was practically no decomposition of α-, γ-and δ-tocotrienols whose contents remained completely unchanged.”

• Development of Orally Administered y-Tocotrienol (GT3) Nano-emulsion for Radioprotection: “The liquid formulation exhibited GT3 degradation at all storage temperatures… Both the liquid and lyophilized nano-emulsions had stable particle size and zeta potential when stored at 4° C (39° F).”